Flash Player 10.1 (10,1,53,64) Crashes When Accessing Webcam ?

Today Adobe has released the must awaited Flash player 10.1.  But it seems there are still some issues with the new flash player.

Flash player 10.1 crashes when accessing web cam. I have tested by installing the new flash player 10.1 and reinstalling Flash player 10. It works correctly with Flash player 10 and below. Some of the sites on the Internet explain that Flash player is causing problems with  A/V Web cams only.  Although i have logged a bug report in the Adobe  JIRA Issue management system, it will help if any one else can confirm facing such an issue.

I have been waiting, for the new Flash player 10.1 for a long time to test out RTMFP applications. But it seems now either i have to stick to Flash player 10 or try out other web cams in the market to get lucky. It could be a compatibility issue, but then the question is why lower versions are working correctly.

Update:

(07-August-2010)

Here is how i resolved my flash player crash issue. You may try this out as well. After searching a lot through the Internet for web cam not working issues, i came across the following error:

Video Preview Failure
Creation of the video preview failed.
Please check the device connection and make sure that the device is not being used by another application or user.

So to confirm, i tried to navigate to my windows explorer and tried to launch my cam from there. And there it was!! I was getting the same error. Then i remembered, that my webcam used to work just fine in windows explorer few months before. I couldn’t exactly remember, exactly when this could have happened.

I then installed Flash player 10.1 on  a old laptop of mine which runs windows xp sp2, but has never seen the face of internet till date. To my amaze it ran perfectly – the same webcam which was crashing on desktop pc. So it was clear that the cause was the operating system , rather then flash player itself. After a  month of  digging the internet, it was confirmed that there some kind of a api change in how the os is issuing call for a webcam device via  windows update.

To understand this better i recommend you to read through the following links:

http://support.microsoft.com/kb/924692

http://support.microsoft.com/kb/816132

http://forum.notebookreview.com/hp-compaq-voodoo-pc/138977-creation-video-preview-failed-cant-use-webcamera-hp-pavilion-dv6137tx.html

Since i was low on time, i finally decided to reinstall my xp clean.  Now my cam works fine and even in explorer it works. But perhaps there is a less painful way to resolve this.

Hope this helps you in some way !

If you have trouble getting emails from this domain, please check your email spam & mark messages from flashvisions.com as 'Not Spam'

Comments are closed