Flash Player 10.1 (10,1,53,64) Crashes When Accessing Webcam ?
Today Adobe has released the must awaited Flash player 10.1. But it seems there are still some issues with the new flash player.
Flash player 10.1 crashes when accessing web cam. I have tested by installing the new flash player 10.1 and reinstalling Flash player 10. It works correctly with Flash player 10 and below. Some of the sites on the Internet explain that Flash player is causing problems with A/V Web cams only. Although i have logged a bug report in the Adobe JIRA Issue management system, it will help if any one else can confirm facing such an issue.
I have been waiting, for the new Flash player 10.1 for a long time to test out RTMFP applications. But it seems now either i have to stick to Flash player 10 or try out other web cams in the market to get lucky. It could be a compatibility issue, but then the question is why lower versions are working correctly.
Update:
(07-August-2010)Here is how i resolved my flash player crash issue. You may try this out as well. After searching a lot through the Internet for web cam not working issues, i came across the following error:
Video Preview Failure
Creation of the video preview failed.
Please check the device connection and make sure that the device is not being used by another application or user.
So to confirm, i tried to navigate to my windows explorer and tried to launch my cam from there. And there it was!! I was getting the same error. Then i remembered, that my webcam used to work just fine in windows explorer few months before. I couldn’t exactly remember, exactly when this could have happened.
I then installed Flash player 10.1 on a old laptop of mine which runs windows xp sp2, but has never seen the face of internet till date. To my amaze it ran perfectly – the same webcam which was crashing on desktop pc. So it was clear that the cause was the operating system , rather then flash player itself. After a month of digging the internet, it was confirmed that there some kind of a api change in how the os is issuing call for a webcam device via windows update.
To understand this better i recommend you to read through the following links:
http://support.microsoft.com/kb/924692
http://support.microsoft.com/kb/816132
Since i was low on time, i finally decided to reinstall my xp clean. Now my cam works fine and even in explorer it works. But perhaps there is a less painful way to resolve this.
Hope this helps you in some way !
June 11, 2010
Tags: Flash, Flash Player 10.1 Posted in: General
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15 Responses
Works just fine here, IE, FF, OPERA, SAFARI, CHROME.
Works fine here too. On FF and CHROME
On OSX you can’t even click on anything in the settings panel
in firefox and safari, chrome however, seems to do fine.
(OSX 10.6.4 + FF 3.6 / Safari 5 + flash 10.1 release, and 10.1 gala) The browser becomes unresponsive (although it doesn’t crash) I just downgraded to player 10 again.
This has been a known bug!
@gepatto thats the kind of bug i am getting on windows. Flash player hangs, and then the browser automatically crashes after a while.
Downgrading to Flash Player 10 seems to be only viable solution. But then we cant try out any RTMFP applications like this.
I know this is an open-ended question, but if you’re seeing less functionality than what others are seeing, which factors can you identify and isolate which are different in your system?
(We out here have a difficult time helping… can’t even tell if it’s one-page-or-all-pages, one-session-or-all-sessions, one-browser-or-all-browsers, etc.)
What types of differences does your environment possess that might make a difference here?
jd/adobe
Hi john, thanks for the response. I have noted this problem even in the beta version of Flash Player 10.1. Webcam worked perfectly with Flash player 10 and it still does. But if i upgrade to 10.1, webcam becomes useless. Whenever there is a Security Panel prompt in flash, i cannot click any button: “allow/deny”. Then flash player hangs and browser crashes. This happens in all browsers. Some sites say its only with cams that provide both audio and video functionality. Thats the type for my cam too.
The issue is exactly what @gepatto has described above.
… if I were to escalate this to engineering, they might like to know little things like which webcam they should try to have fail, in which OS/browser combo, whether current webcam drivers were used… that’s why I can’t pass it along as-is.
jd/adobe
John, have a look here:
http://www.theitdepot.com/details-_C38P4166.html
Thats the webcam i use.
Os: Windows XP sp3
I have just posted my screencast of the crash trace to the support team.
хороший сантехник, недорого
I am having the same problem. No matter what I do it crashes. You can’t use webcam on tinychat etc sites.
I have the same issue using IE, Logitech9000 9000 cam. New Adobe 10.1 keeps crashing very frustrating!
Hi guys, those of you having this problem with flash player 10.1 only and not flash player 10, if possible please try reinstalling windows os clean. For me this has resolved the issue. It seems there some kind of a Microsoft update that brings this problem. Google has done the right thing by shutting doors on microsoft i guess.
And if reinstalling windows clean gets your cam working, then please post back here. good luck
I’m not sure if this is limited to OSX or a particular version of Flash but I have found a work around that allows me to use the webcam with any Flash based service. It will certainly do until Adobe release an official fix.
The instructions for the work around are posted here
http://sixby9.co.uk/general-computing/solution-webcam-crashes-or-hangs-flash-and-browser/
Good luck.
sebastian wagner personal blog » Flash Player 10,1,53,64 crashes when publishing cam for some device - August 7, 2010
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I had the same problem.
After some tests,I think it is caused by the collision between flash and virtual camera which is binded with Skype.
You can just uninstall the virtual camera, and the problem is solved.
But I do not know why flash collides with virtual camera.
Hope this will help you!
Lynn Hogan
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